Our entire infrastructure is on the Cloud. With an aggressive strategy to target 
cutting edge technologies, we’re looking for ways to set ourselves apart. 
The ideal candidate is professional and diplomatic in dealing with internal and external 
customers and maintains a positive work atmosphere. Outstanding customer service, 
interpersonal communication, and problem-solving skills are critical to the success of this 
position.

The IT Support Specialist reports directly to the Manager of IT and supports all employees 
throughout the offices and project sites. The IT Support Specialist will primarily work in the 
Milwaukee office but will also visit jobsites in the Milwaukee area.

• We work pretty independently but look for ways to sharpen each other’s skills & knowledge 
  with regular team meetings.
• Respond to jobsite and office requests to resolve IT issues. Get to know people more than 
  what you might in a typical IT role.
• Visit job sites to provide support, deploy jobsite workstations, printers, and network 
  equipment in coordination with business units and IT team. See us in action at a 
  construction site.
• Provide application support for the following: M365/Microsoft Suite and related 
  applications, Bluebeam, Adobe, Autodesk products, Procore, MS Project.
• Provide on-site wired network support and setup of WIFI.
• Collaborate with the jobsite/office staff and Cullen IT team to suggest, develop, and test IT 
  improvements
• Setup new PCs and installation of software and repair equipment and related devices
• Train users to work with new computer hardware or software
• Properly diagnose the problem and walk users through the recommended problem-solving 
  steps
• Possess and use critical thinking and reasoning skills in the resolution of issues, problems, 
  and tasks

• Ideal candidate will have at least an associate degree in MIS, Computer Science or related 
  area or 2 years of PC support or helpdesk experience
• Both critical thinking and reasoning skills related to the technology field
• Working knowledge of Windows, M365, Networking/WIFI, User management, iOS/Android
• Basic project and time management skills and the ability to prioritize work based on 
  business needs
• Candidates should be passionate about working with people to solve their technology 
  related issues and have excellent time management skills and work well under pressure 
  and/or deadlines.

Our Mission: To identify, hire, train, and retain the best people to serve our customers.

JP Cullen is a Wisconsin-based $850 million plus, founded in 1892, 5th generation family-owned 
construction management firm.

JP Cullen has a commitment to its community, employees, and employees’ families. We offer outstanding benefits — Health, Life, and Dental Insurance, Competitive Salary and Bonus Structure, Profit Sharing, PTO, Holiday Pay, Employee Assistance, and Training.

JP Cullen is an Equal Employment Opportunity/Affirmative Action (EEO/AA) Employer. We promote diversity by proactively recruiting, hiring, and promoting women, minorities, disabled individuals, and veterans. JP Cullen provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.